Point of Sale (POS)
Scan-to-bill checkout for 200+ transactions a day.
- Barcode & IMEI scanning
- Auto GST calculation
- Multi-payment support
- WhatsApp invoice sharing
RetailerOS Help Centre
Onboarding, answers and feature guides in one place.
Getting Started with RetailerOS
Five steps. Most stores go live in days.
Create Your Account
10–15 minutesSign up at retaileros.in → add business and GST number (details auto-fill) → add every store.
Tip: Keep your GST certificate handy. It makes this step faster.
Import Your Data
15–30 minutesInventory by CSV or Excel (bulk IMEI), customers and suppliers. Switching software? We migrate it.
Tip: Even a photo of a handwritten register works.
Configure Billing & Inventory
20–30 minutesGSTIN → pre-loaded HSN codes → invoice template and logo → payment methods → scan IMEIs by brand and category.
Tip: Start with your best-selling products. You can always add more items later.
Add Your Team
10 minutesInvite staff, assign roles (sales, manager, owner), one practice bill each.
Tip: Our support team can do a free 15-minute training call with your staff.
Go Live
5 minutes for your first saleScan → customer → schemes → payment → invoice by print, WhatsApp or SMS.
Tip: Keep your old billing method for day one. By day two you will not need it.
Frequently Asked Questions
Quick answers to the most common questions about RetailerOS.
There is a Free plan with no time limit (1 store, 50 bills a month). Growth is ₹3,999 per store per month. Pro is ₹7,499 a month for the first store plus ₹3,999 for each extra store. Growth and Pro come with a 14-day free trial, and prices exclude 18% GST. See the pricing page for the full comparison.
Most stores go live within days. RetailerOS is cloud-native — no hardware installation, no on-premise servers. Our onboarding team handles data migration from your existing software, Excel sheets, or even paper records.
Yes. We provide assisted migration from Tally, Marg, Busy, Excel, and most other billing software. Our team handles inventory, customer data, supplier lists, and historical records. Zero data loss, minimal disruption.
Yes. RetailerOS works on any modern browser — phone, tablet, or desktop. Bookmark it on your home screen for quick access. The mobile experience is fully functional for checking sales, stock, and alerts on the go.
RetailerOS integrates with barcode scanners, electronic weighing scales, thermal receipt printers, and UPI payment systems. Brand scheme data from Samsung, Vivo, Oppo, Xiaomi, and other brands is loaded automatically.
Yes. RetailerOS uses industry-standard encryption, regular automated backups, and role-based access controls. Your data is stored securely in the cloud with 99.9% uptime. Only authorised users can access your store information.
Yes. RetailerOS supports multi-store operations with serial-level inventory tracking across locations, inter-store transfer management, centralised analytics, and role-based access for store managers and staff.
WhatsApp support (fastest), phone, email, and live chat inside the app. We typically respond within 15 minutes during business hours. New customers get a dedicated onboarding manager for the first 7 days.
Fully compliant — HSN code support, proper CGST/SGST breakdowns, reverse charge handling, return/credit note workflows, and e-invoice readiness. Built for Indian tax requirements from the ground up.
RetailerOS is designed to handle intermittent connectivity. Critical billing functions continue to work, and data syncs automatically when the connection is restored. Your business does not stop because of a network hiccup.
Feature Guides
Quick-reference guides for every core module in RetailerOS.
Inventory Management
Every item by IMEI, serial, batch or SKU, live across stores.
- IMEI-level tracking
- Multi-store sync
- Expiry & batch tracking
- Smart reorder alerts
Scheme Management
Samsung, Vivo, Oppo, Xiaomi schemes applied at billing.
- Auto scheme detection
- Claim tracking dashboard
- Expiry alerts
- Payout reconciliation
Analytics & Reports
Live dashboards; one-click exports for your accountant.
- Sales & margin analytics
- Brand-wise performance
- Staff tracking
- Custom report exports
CRM & Customer Management
Profiles with history and warranties, plus WhatsApp reminders.
- Customer purchase history
- Warranty tracking
- WhatsApp notifications
- Loyalty tracking
Multi-Store Operations
Every location on one dashboard, with audited transfers.
- Centralised dashboard
- Inter-store transfers
- Role-based access
- Per-store analytics
Need Help? We Are Here.
Replies within 15 minutes in business hours; an onboarding manager for your first 7 days.
Fastest response
Phone
Business hours
support@retaileros.in
Live Chat
Inside RetailerOS
Ready to Get Started?
Start on the Free plan today. No credit card required. Go live in days.
Better systems for a more human world.
We're a team of six engineers, designers and strategists building systems together. Every business has layers, and every engagement has taught us how they connect. We engineer software that outlives the people who built it. If something here sounds like your business, we'd be glad to talk it through.